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If you have ANY questions about the operation of this online shop, please e-mail the store owner.
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Shipping Methods
Shipping Costs & Timing
Shipping Methods
We offer these methods for shipping your orders from brellather:
Standard — 8 to 9business days
Expedited — 5 business days
Express — 3 business day
Business days include Monday–Friday, excluding holidays. You can see estimated arrival dates on each product page and in your Cart.
If for some reason you don't receive your product, you may be eligible for a replacement product if you notify us within 60 days of your shipping confirmation e-mail.
Shipping brellather Marketplace Items
brellather Marketplace items are shipped directly from the individual seller, and not from brellather.
brellather Marketplace items cannot be shipped to:
PO boxes
APO/FPO (military addresses)
US Virgin Islands or Guam
Shipping Costs
Shipping cost is calculated on a "per item" or "per pound" basis and is based on the shipping method you select (Standard, Expedited, Express, Saturday). We sometimes offer free shipping in select categories, or free shipping site-wide.
Free Shipping on Orders $35 and Up
Excludes brellather Marketplace items, scheduled delivery items, and items displaying "In Store Only" message. Select digital downloads, e-gift cards, brellather Marketplace items, scheduled delivery items and taxes do not count toward the $35 order total. If an item cancellation or coupon lowers the total purchase price to less than $35, you will be charged for the shipping cost of the remaining items.
Gift Packaging
For more information on shipping and gift packaging costs, see our Gift Packaging Frequently Asked Questions.
Scheduled Delivery
Some items require scheduled delivery due to their size and weight. These items include major appliances, TVs 51" or larger and furniture.
Note: Some appliances (such as dishwashers and many gas appliances) require specialty installation, which must be purchased separately.
Delivery Details
The day before delivery, we'll call you with a 2-hour delivery window. (We're unable to accommodate specific delivery times.)
Deliveries occur between 7 a.m. and 7 p.m.
Be sure an adult 18 or older is home to sign for delivery. (Must be 19 or older in AL and NE.)
Note: Special order deliveries will not be delivered beyond the entryway of the home or garage.
If your order includes other items that do not require scheduled delivery, they will be shipped separately.